Responsible gaming is not just a tagline at Skor88 — it is a core value that shapes every decision we make. Our platform provides real tools, guidance, and support so that every Malaysian member can enjoy online entertainment in a way that is safe, informed, and in control.
Need immediate help? If gambling is starting to have a negative impact on your life, contact the Skor88 support team now via Live Chat or email at support@skor88.ws — we are here to help, without judgement.
Request AssistanceOur comprehensive approach to ensuring every Malaysian member plays in a healthy and informed state of mind
Every Skor88 member can set their own daily, weekly, or monthly deposit limits in their account settings. Limits take effect immediately when reduced, and require a 24-hour waiting period when increased — a safeguard that protects you from impulsive decisions made in the heat of play.
The Skor88 platform automatically sends alerts when you have played beyond the duration you set yourself. You can also set a daily session limit — once this limit is reached, your account will be logged out automatically until the following day, ensuring you get adequate rest.
If you feel you need a break from the Skor88 platform, you can request a self-exclusion ranging from 24 hours to a permanent exclusion. During this period, your account will be fully frozen, all marketing communications will stop, and login attempts will not be successful — this is a measure that genuinely protects you.
Every Skor88 member has access to a full summary of their gaming activity — total deposits in MYR, total withdrawals, net wins or losses over any given period, and time-usage patterns. This clear and honest data helps you make more informed decisions about your gaming habits.
Skor88's around-the-clock support team is specially trained to recognise the signs of problem gambling and respond with empathy and without judgement. They're not just there to resolve technical issues — they can also guide you to the responsible gaming tools best suited to your situation.
Skor88 does not send bonus offers, promotions, or any marketing communications to members who are under a self-exclusion period, members who have identified themselves as problem gamblers, or members our system flags as potentially needing additional protection. This is a commitment we do not compromise on.
If you are in crisis, contact our support immediately via Live Chat.
Responsible gaming means approaching Sports Betting and online casino games as a form of entertainment — not as a source of income, a way to recover losses, or a solution to financial or emotional problems you may be facing. It's about making conscious choices, playing within your means, and maintaining full control over your gaming experience.
At Skor88, we believe the vast majority of our Malaysian members — whether they enjoy slots, follow Malaysia Super League or EPL matches through Sports Betting, or unwind at our Live Casino baccarat tables — do so purely for fun and entertainment. For most players, gaming is an enjoyable recreational activity that poses no problems whatsoever. That said, we recognise that for a small number of players, betting can become something more than just entertainment — and that is precisely where responsible gaming matters most.
Problem gambling is not a sign of weak character or moral failure — it is a genuine health issue that can affect anyone, regardless of background, age, income, or education level. Factors such as financial stress, emotional difficulties, loneliness, or challenging life circumstances can make a person more vulnerable to developing unhealthy gambling patterns. The key is recognising the early warning signs and seeking help before things escalate.
As a responsible platform, Skor88 takes an active role in promoting responsible gambling — not merely because it is industry best practice, but because we genuinely care about the long-term well-being of our members. A member who plays in a healthy and responsible way is one who will continue to enjoy our platform for years to come, and that is the kind of relationship we want to build.
Important Reminder: All responsible gaming tools on Skor88 are free, easily accessible, and completely confidential. Using these tools will not affect your account status or your eligibility for legitimate bonuses and promotions, unless you choose to restrict your own access to those promotions.
Responsible gambling at Skor88 also extends to protecting minors. Our platform is strictly for individuals aged 18 and above, and we enforce rigorous age verification. If you share a device with younger family members, we encourage you to use the auto-logout feature after every session and to avoid saving login credentials on shared devices.
Skor88 provides a comprehensive suite of control tools to help you maintain a healthy relationship with our platform. All of these tools are available free of charge in your account settings or through our support team:
Set a maximum amount you can deposit into your Skor88 account per day, week, or month. For example, you can set a monthly limit of RM500 so your total deposits never exceed that amount regardless of how many times you attempt to deposit. Limits can be reduced immediately, but increasing a limit requires a 24-hour waiting period for verification.
Available NowSet a maximum time limit for each playing session — from 30 minutes to several hours. When this limit is reached, the platform will display a reminder notice and can be configured to log you out automatically. Time alerts will also be sent during your session as periodic reminders to take a break and reassess.
Available NowNeed a short break without fully closing your account? The Cool-Off feature lets you freeze your Skor88 account for 24 hours, 72 hours, or 7 days. During this time, you will not be able to log in or make any transactions, and no promotional emails will be sent. This feature can be activated instantly without needing to contact support.
Available NowSelf-exclusion is a more serious step for those who need a longer break — ranging from 30 days up to permanent exclusion. Your account will be fully closed, all communications will cease, and you will not be able to register a new account using the same details. To proceed with self-exclusion, please contact our support team via Live Chat or email.
Via SupportThe Skor88 dashboard gives you a full summary of your activity — how much MYR you have deposited over a given period, how much you have withdrawn, your net profit or loss, cumulative play time, and your most frequently played games. This data is available for any period from the past 7 days up to 12 months.
Available NowYou have full control over the types of communications you receive from Skor88. Within your account settings, you can opt out of bonus offers, promotional reminders, and gaming-related notifications — while still receiving important security and account transaction updates.
Available NowProblem gambling rarely develops overnight — it typically emerges gradually through patterns that can be identified early. Below are warning signs to watch out for, whether in yourself or someone you care about. Catching these signs early can prevent more serious issues down the road:
If you identify three or more of the above signs in yourself, we strongly encourage you to take action now — whether by using Skor88's control tools, reaching out to our support team, or seeking professional help. The sooner you act, the easier it is to regain control.
This short self-assessment helps you evaluate whether your current gaming habits fall within a healthy range. Answer each question honestly — there are no right or wrong answers, and the results are for your personal use only. None of your responses will be shared with any third party.
Healthy Gambling Patterns: Based on your responses, your current gambling patterns appear healthy and well within control. Keep playing the same way — make sure you continue setting limits and only play with money you can fully afford to lose. Check your personal analytics dashboard regularly to ensure things stay on track.
Needs Attention: Some of your answers indicate patterns that may warrant attention. We recommend using the deposit limit or session limit tools in your Skor88 account as a precautionary measure. If you feel things are becoming harder to control, don't hesitate to reach out to our support team.
Recommended Immediate Actions: Your answers indicate several signs that deserve serious attention. We strongly encourage you to contact the Skor88 support team via Live Chat now, or activate self-exclusion to give yourself some time away. Seeking help is a sign of strength, not weakness.
Activating responsible gaming tools on Skor88 is straightforward and takes just a few minutes. Here is a step-by-step guide:
Access the Skor88 platform via your web browser or mobile app and log in using your phone number and password. Make sure you are in a calm, clear-headed state of mind when configuring these settings.
Click your profile icon at the top right of the platform, then select "Account Settings" or "My Profile". Look for the section labelled "Responsible Gaming" or "Game Controls" — it is usually found under the "Security & Privacy" tab.
You will see all available tools — Deposit Limits, Session Limits, Cool-Off, and communication preference settings. Choose the tools most relevant to your needs. You can activate more than one tool at a time if needed.
Enter limits in Malaysian Ringgit (RM) for deposit limits, or as a duration for session limits and Cool-Off. We recommend setting limits that are realistic relative to your monthly income — a general guideline is to keep online entertainment spending to no more than 2% to 5% of your monthly income.
Review your settings and click "Save" or "Confirm". You will receive a confirmation via SMS or email. Reduced limits take effect immediately, while requests to increase a limit require a 24-hour waiting period to protect you from impulsive changes made during a playing session.
For a more formal and comprehensive self-exclusion, contact the Skor88 support team via Live Chat or email at support@skor88.ws. State that you wish to activate self-exclusion and provide your desired duration. Our team will process your request promptly and respectfully, without any unnecessary questions.
There are many misconceptions about gambling problems that can prevent people from getting the help they need. Let's look at the most common myths and the reality behind them:
If you are concerned that a family member or friend may be struggling with a gambling problem, here is a guide on how you can help in a constructive and compassionate way:
If you are concerned that someone you care about is a Skor88 member struggling with a problem, you can contact our support team for guidance on the best way to help. We will listen with empathy and provide useful information within the bounds of the applicable privacy guidelines.
The Skor88 support team, operating 24 hours a day, 7 days a week, is specially trained in responsible gambling and ready to assist you or someone you care about. All communications relating to responsible gambling are fully confidential:
The fastest way to get immediate help. Response time under 2 minutes. Available 24/7 directly on the Skor88 platform.
For issues that require a detailed explanation, or if you prefer to communicate in writing.
If you need an immediate break from the platform, reach out to us through any support channel and request a self-exclusion. We'll process it within 30 minutes.
Answers to the most frequently asked questions about responsible gaming and Skor88's control tools
We believe a responsible betting platform doesn't just provide control tools — it actively encourages their use, trains its support team to identify and assist vulnerable members, and never prioritises short-term profit over the long-term well-being of its members. That is how Skor88 operates, and that will not change.