Skor88 takes the protection of member personal data very seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how Skor88 handles your personal data every day
Skor88 operates in full compliance with Malaysia's Personal Data Protection Act 2010. All processing of members' personal data is carried out in accordance with the PDPA principles, including purpose limitation, direct use and data security as provided under the Act.
All data transmitted between your browser or app and Skor88's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's major banks, such as Maybank and CIMB, to safeguard online transactions.
Skor88 has never sold, rented, or commercialised member personal data to any third party for marketing or any other purpose, and we never will — not without your explicit consent. Your data belongs to you, not to us.
Every Skor88 member has the full right to access, correct, download, or request deletion of their personal data at any time. We provide a straightforward and efficient process for you to exercise these rights without any unnecessary barriers.
Your personal data is stored on secure servers with strict access controls. Only Skor88 staff with a legitimate operational need may access your data, and all access is logged for periodic internal security audit purposes.
If Skor88 needs to make material changes to this Privacy Policy that affect how we handle your data, we will notify you by email at least 14 days before the changes take effect, giving you sufficient time to assess their impact.
Important Note: This Privacy Policy explains how Skor88 ("we", "platform") collects, uses, discloses and protects your personal information ("you", "member") when you use our services. By registering for or using the Skor88 platform, you consent to the processing of your personal data as described in this policy. Please read it carefully and contact us if you have any questions.
Skor88 is an online entertainment platform providing Sports Betting, Live Casino, slots, and e-sports services to members in Malaysia. In the course of these operations, Skor88 collects and processes various types of personal data necessary to deliver a safe, fair, and high-quality experience to you.
We understand that privacy is a matter of great importance to Malaysian players. Your trust in Skor88 depends significantly on your confidence that your personal and financial information is handled with full responsibility. That is why we invest considerable resources in data security infrastructure and maintain clear, accountable policies.
This Privacy Policy applies to all data collected through the Skor88 website, our mobile applications for Android and iOS, customer support channels including Live Chat and email, and any other interactions you have with the Skor88 platform. This Policy does not apply to third-party websites or services that may be linked from our platform.
Skor88 acts as the "data controller" under Malaysia's Personal Data Protection Act 2010 (PDPA) — meaning we determine the purposes and means by which your personal data is processed. Service providers working with us act as "data processors", operating solely on our instructions and bound by strict data protection agreements.
skor88 Guarantee: We never sell members' personal data for commercial purposes. This is not merely a policy — it is a core value of Skor88 that we will not compromise for any business interest, under any circumstances.
Skor88 collects personal data from you through several channels and in various contexts. We follow a "minimum collection" principle — meaning we only collect data that is strictly necessary for the stated purpose, and nothing more.
| Data Category | Example Information | Primary Purpose | Required? |
|---|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth | Identity verification & KYC | Yes |
| Contact Information | Malaysian phone number, email address | Communication & account verification | Yes |
| Financial Data | Bank account number, e-wallet name, MYR transaction history | Deposit & withdrawal processing | Yes |
| Gaming Data | Betting history, games played, wins/losses | Platform operations & responsible gaming | Yes |
| Technical Data | IP address, device type, browser, operating system | Security & fraud prevention | Automatic |
| Usage Data | Pages visited, time spent, features used | Product Improvements | Automatic |
| Communication Data | Live Chat records, support emails, feedback | Customer support & quality audits | Contextual |
This includes information you provide when registering a Skor88 account, updating your profile, making deposits or withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, contacting customer support, or completing feedback forms. You are responsible for ensuring that all such information is accurate and up to date.
When you use the Skor88 platform, our systems automatically record certain technical data, including your IP address, device and browser type, general location based on IP, session time and duration, and platform usage patterns. This data is required for security, fraud prevention and the ongoing improvement of the user experience.
Skor88 uses collected personal data solely for legitimate, specific purposes that have been disclosed to you. The following are the primary purposes for which member personal data is used in the operation of the Skor88 platform:
Skor88 does not use your personal data for automated profiling that produces legal effects or decisions that significantly affect you. All major decisions — such as account suspension or withdrawal holds — involve review by a qualified human.
Skor88 does not sell, rent or trade members' personal data to third parties. However, in the course of operating our platform, we may need to share certain data with the following parties under limited and controlled circumstances:
To deliver Skor88 services, we work with trusted service providers including Live Casino game providers such as Evolution Gaming and Pragmatic Play Live, slots game providers, payment processors supporting Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, as well as cloud computing infrastructure providers. All these providers are bound by strict data processing agreements and are only permitted to use your data for the specific purposes set out in those agreements.
Skor88 may be required to disclose your personal data where compelled by Malaysian law — for example, in response to a court order, writ of summons, request from the Malaysian Communications and Multimedia Commission (MCMC), Bank Negara Malaysia's Financial Intelligence and Enforcement Department, or any other authority with lawful jurisdiction. In such circumstances, Skor88 will disclose only the minimum information required and will notify you if permitted by law to do so.
In cases involving investigations into fraud, money laundering, or threats to the safety of other members or the platform's systems, Skor88 may share relevant information with law enforcement agencies or relevant industry bodies. This is done solely to protect the integrity of the platform and the overall well-being of our member community.
Please Note: Under no circumstances does Skor88 share member personal data with third-party marketing companies, social media platforms, or any entity that has no legitimate operational need related to the delivery of Skor88's services to you.
Skor88 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, alteration, disclosure or destruction. Below is an overview of our data security infrastructure:
All communications between you and Skor88 are secured with 256-bit SSL/TLS encryption. Sensitive data such as financial information and identification details are stored in encrypted form using AES-256 standards.
Access to member personal data is restricted to staff with a legitimate need only. All access is logged and periodically audited by our internal security team.
Our security monitoring system operates around the clock to detect anomalies, suspicious access attempts, or any unusual activity that may indicate a breach.
Member data is automatically backed up to a secure, separate location on a regular basis. A comprehensive data recovery plan ensures your data is never lost in the event of a technical incident.
While Skor88 invests significantly in technical security, the safety of your account also depends on your own actions. We recommend using a strong, unique password for your Skor88 account that you do not use on any other platform, enabling two-factor authentication where available, never sharing your login credentials with anyone, and contacting Skor88 support immediately if you notice any suspicious activity on your account.
In the unlikely event of a data breach affecting members' personal information, Skor88 is committed to notifying affected members and the relevant authorities within the timeframe prescribed by Malaysia's PDPA. The notification will include details on the type of data involved, the likely impact, and the steps we are taking to address the situation.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have legally protected rights regarding your personal data held by Skor88. We respect and facilitate the exercise of all these rights:
You have the right to request a copy of all personal data Skor88 holds about you. Requests will be processed within 21 business days from the date a complete request is received.
If the personal data Skor88 holds about you is inaccurate, incomplete, or out of date, you have the right to request a correction. Most basic information can be updated directly in your account settings.
Under certain circumstances, you have the right to request the deletion of your personal data. Please note that this right may be limited where we are required to retain data in order to fulfil legal obligations.
You have the right to request that Skor88 stop processing your personal data for direct marketing purposes at any time, without needing to provide any reason.
You have the right to receive the personal data you have provided to Skor88 in a structured, commonly used, and machine-readable format, and to have it transferred to another data controller where applicable.
You have the right to object to the processing of your personal data based on our legitimate interests in certain circumstances. Skor88 will consider your objection and provide a meaningful response.
To exercise any of the rights above, contact the Skor88 privacy team by email at support@skor88.ws with the subject line "Personal Data Privacy Rights Request", along with your account information and the specific details of your request. We will verify your identity before processing the request to ensure the security of your data.
Skor88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. Below are the categories of cookies we use:
You can manage your cookie settings through your web browser. Most browsers allow you to view, manage, delete and block cookies. Please note that disabling essential cookies will affect your ability to log in and use the Skor88 platform normally.
In the course of Skor88's operations, some of your personal data may be transferred to or processed in countries other than Malaysia — for example, when data is processed by international cloud service providers or casino game providers operating outside Malaysia.
When such data transfers occur, Skor88 ensures that protections equivalent to those provided under Malaysia's PDPA remain in place at all times. This is achieved through mechanisms such as binding data transfer agreements that require recipients to adhere to equivalent protection standards, or through transfers to countries recognised as providing an adequate level of data protection.
If you would like more information about the specific protection mechanisms we use for particular data transfers, you may request these details by emailing support@skor88.ws. We will provide the relevant information to the extent permitted by law and commercial confidentiality.
Skor88 retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable laws in Malaysia. The following are general retention guidelines for key data categories:
Once the relevant retention period has elapsed and there is no legal obligation requiring continued storage, Skor88 will securely delete or anonymise your data in accordance with industry best practices.
The Skor88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under 18 years of age under any circumstances. Our registration process is designed to screen out underage individuals, and we apply strict age verification during the KYC process.
If we find that we have inadvertently collected personal data from individuals under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe we may hold a minor's personal data inadvertently, please contact us immediately at support@skor88.ws.
Important: If you are a parent or guardian who has discovered that your child has registered a Skor88 account, please contact us immediately at support@skor88.ws. We will close the account without delay and process a refund of any related funds.
Skor88 may update this Privacy Policy from time to time to reflect changes in our data practices, the technologies we use, applicable legal requirements, or feedback from members. All previous versions of this Policy are archived and can be requested via our support email.
For material changes — that is, changes that significantly alter the way we collect, use, or disclose your personal data — Skor88 will provide at least 14 days' notice before the changes take effect, via email to your registered address. The notice will clearly explain what is changing, why the change is being made, and what options are available to you.
Your continued use of the Skor88 platform after the effective date of an updated policy will be considered acceptance of those changes. If you disagree with any material changes to how we handle your data, you have the right to close your account in accordance with the procedures set out in our Terms & Conditions.
If you have any questions, concerns or requests regarding the Skor88 Privacy Policy or how we handle your personal data, we encourage you to reach out to us directly. Our privacy and support team is ready to help:
For general enquiries and basic privacy-related questions. Available 24/7 directly on the Skor88 platform with an average response time of under 2 minutes.
For PDPA rights requests, privacy complaints, or matters requiring detailed clarification, please contact: support@skor88.ws with the subject line "Data Privacy".
General enquiries: within 24 hours. Formal PDPA rights requests: within 21 business days as stipulated by law.
If you are not satisfied with our response to your privacy request or complaint after contacting us directly, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) through their official channels.
Answers to the most frequently asked questions about personal data protection at Skor88